15 Most Common Questions About Electric Pallet Jacks (And Straightforward Answers)

Electric pallet jacks are one of the most valuable tools in modern warehouses—but most first-time users (and even some pros) have questions. Whether you’re wondering how to operate one or what it costs, this blog breaks down everything you need to know in a simple Q&A format.

1. What is an electric pallet jack?

An electric pallet jack is a powered material-handling device used to lift and move pallets. Unlike manual jacks, it uses a battery and motor to assist lifting and driving.

2. How much does an electric pallet jack weigh?

Most models weigh between 300 to 700 lbs, depending on battery type and design.

3. How much weight can an electric pallet jack carry?

Typically, electric pallet jacks can handle 3,000 to 6,000 lbs. Raelon’s models support up to 4,400 lbs with ease.

4. How do you charge an electric pallet jack?

Simply plug it into a standard 110V outlet. Some models, like Raelon’s Li-ion pallet jacks, support opportunity charging, meaning quick top-ups during breaks.

5. How long does charging take?

On average, it takes 6–8 hours for lead-acid and 2–3 hours for lithium-ion pallet jacks.

6. How do you operate an electric pallet jack?

Use the handle to control direction and speed. Buttons typically control lifting and lowering. Many jacks include a reverse safety switch for added protection.

7. How do you turn it on or off?

Most electric pallet jacks have a key or push-button ignition. Turn off after each shift to save battery.

8. How do you move a dead electric pallet jack?

Most models have a manual bypass mode or release lever to allow pushing when the battery dies.

9. How do you change wheels or tires?

Wheels can be swapped using a jack and wrench. If you notice uneven wear or noise, it’s time for a replacement.

10. Is an electric pallet jack the same as a forklift?

No. A forklift lifts loads off the ground, while electric pallet jacks keep them at floor level, moving them horizontally.

11. How much does an electric pallet jack cost?

Prices range from $1,800–$4,000+ depending on features. Raelon offers warehouse-ready jacks starting at $1,850 CAD.

12. Are electric pallet jacks safe to use?

Yes—when used properly. Look for models with emergency brakes, anti-roll-back features, and stability wheels, like those from Raelon.

13. What type of battery is best?

Lithium-ion batteries charge faster, last longer, and require zero maintenance—making them ideal for busy operations.

14. Can you use them outdoors?

Yes, but make sure the wheels and frame are suitable for uneven surfaces. Some models include stabilizing wheels for added safety.

15. Which electric pallet jack is best?

It depends on your workload. For high-frequency lifting, go with a Li-ion model. For basic tasks, lead-acid jacks still get the job done.

Ready to Get Rolling?

At Raelon, we offer a range of electric pallet jacks built for Canadian warehouses—compact, powerful, and backed by real support. Whether you need a budget-friendly model or a high-performance Li-ion pallet jack, we’ve got you covered.