48-Hour Shipping
Most in-stock orders, on business days. Canada-wide.
2 Pickup Locations
Richmond, BC and Edmonton, AB.
1–2 Year Warranty
For most models, including F4 models, stackers and forklifts. See terms.
Local Repair Team
Parts in stock. Repairs at our shop or on-site.
Trusted by Businesses and Organizations
Raelon equipment and support have served businesses, institutions and organizations across a range of material handling operations.
Shop Material Handling Equipment
Browse electric pallet jacks, stackers, forklifts and replacement parts for warehouses, receiving areas, retail operations and commercial facilities across Canada.
Electric Pallet Jacks
Powered pallet movement for warehouses, receiving areas and commercial facilities.
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Electric Stackers
Compact equipment for pallet lifting, stacking and storage operations.
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Parts and Accessories
Replacement batteries, chargers, wheels and selected equipment parts.
View categoryEquipment Selector
Get a Recommendation in 15 Seconds
Answer four quick questions to find your best match.
What is the heaviest pallet you move regularly?
Choose your maximum regular load.
Quick capacity check
Is your heaviest regular pallet 4,500 lb or less?
Where will you use it most often?
Choose the main working environment.
How often will it run?
Choose your typical usage level.
What matters most for your operation?
Choose your main priority.
Featured Raelon Equipment
Four models from the Raelon range: two lithium pallet jacks, a walk-behind stacker and an electric forklift.
Raelon F4
Raelon F4 3300 lb Lithium Electric Pallet Jack
- 3300lbs rated capacity
- One removable 24V / 20Ah lithium battery
- About 2 hours to charge
Best for routine pallet movement.
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Raelon F4-201
Raelon F4-201 4400lbs Lithium-ion Electric Pallet Jack
- 4400lbs rated capacity
- 48V dual-battery system
- Two removable 24V / 20Ah lithium batteries
Best for heavier loads.
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Raelon CTD15R
Raelon CTD15R 3300 lb Electric Pallet Stacker
- 3300lbs capacity up to 98in lift
- Maximum lift height 138in
- 24V / 105Ah GEL battery, about 10 hours to charge
Walk-behind pallet stacking.
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Raelon CPD15
Raelon CPD15 3300lbs Electric Forklift with Fork Positioner & Sideshift
- 3300lbs rated capacity
- 189in triplex mast with fork positioner and sideshift
- 80V lithium battery, about 2.8 hours to charge
Compact 3-wheel design for tight indoor aisles.
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Why Choose Raelon
Why Businesses Choose Raelon
Raelon is a registered North American material handling equipment brand and supplier offering pallet jacks, stackers, forklifts, parts and local support.
Our Canada store helps businesses compare equipment, order selected products online, arrange Canada-wide shipping, check local pickup availability and access replacement batteries, chargers and selected equipment parts.
- Canada-focused online ordering
- Pallet jacks, stackers and forklifts from one brand
- Replacement batteries and chargers
- Product guidance before and after purchase
What Raelon Customers Say
Read feedback from customers who have worked with Raelon for material handling equipment.
“The product has been reliable so far and fits our warehouse needs well.”
“Really good service and nice pallet trucks”
“Great to have a reliable supplier right here in Richmond. Dropped by their HQ to pick up a 4400lbs lithium pallet truck last week. The team was professional and helped us load it up. The machine is compact and perfect for our narrow aisles. Support local!”
“Very professional service and excellent support throughout the process. Shipping to Brampton was fast and efficient, and the equipment arrived in great condition. Since putting it into operation, it has performed reliably and handled the demands of our busy cross-docking hub extremely well. The build quality is solid, and it is clearly designed for tough daily use. We are extremely pleased with both the product and the service.”
“Great experience! The machines are quiet and easy to use.”
Frequently Asked Questions
Answers to common questions about shipping, pickup, financing and support.
Shipping & Delivery
Do you ship across Canada?
Yes. Eligible Raelon pallet jacks, stackers, forklifts, parts and batteries ship to all Canadian provinces and territories.
How long does delivery take?
Most in-stock orders are prepared for shipment within 48 business hours, Monday to Friday, excluding statutory holidays. Transit starts once the carrier collects the order. For electric pallet jacks to major cities, typical transit is 2–4 business days in BC and 3–9 business days elsewhere in Canada.
How much does shipping cost?
It depends on the equipment and the distance. For example, an electric pallet jack within BC is typically about CAD $150. Contact us for a quote to confirm freight for your equipment and postal code. Full details are in our shipping policy.
Is there an extra fee for residential delivery or a liftgate?
No separate fee. Residential delivery and liftgate service are included in the total shipping cost, which depends on the equipment, destination and carrier.
Where do orders ship from?
From our Richmond, BC or Edmonton, AB inventory, depending on stock and your destination.
Pickup & Payment
Is local pickup available?
Yes. Richmond Head Office: 4751 Shell Rd Unit 10, Richmond, BC, Monday to Friday 8:30–17:00. Edmonton: 9837 42 Ave NW, Edmonton, AB, Monday to Friday 9:00–17:00. Please confirm availability before you travel. See local pickup.
What payment methods do you accept?
You can order online and pay by credit card at checkout. For larger orders we also accept cheque and bank transfer. Contact us to arrange.
What should I do when my order arrives?
Inspect the shipment before signing the carrier’s receipt and note any visible damage on it. Report damage or shortages to Raelon within 48 hours of delivery, with your order number and photos.
Financing, Returns & Warranty
Do you offer financing?
Yes. Electric pallet jacks and electric stackers can use Shop Pay Installments at checkout, subject to an eligibility check. Forklifts, including electric, LPG and diesel models, can qualify for 0% APR for up to 24 months for approved customers. See our financing options.
What is your return policy?
Eligible unopened and unused products can be returned within 30 days of delivery, and forklifts within 3 days. Every return needs written approval from Raelon first. For non-quality returns, a 15% restocking fee applies and the customer pays return freight. Custom, clearance and final-sale items are not returnable. See the refund policy.
What warranty is included?
Warranty starts on the delivery date. F4 and F4-201 pallet jacks and electric stackers: 12 months on equipment and battery. Forklifts: 2 years. Other electric pallet jacks: 90 days on equipment and 12 months on battery. Warranty covers replacement parts and remote technical support. See the warranty policy.
Company & Support
Are parts, batteries and chargers available?
Yes. We stock parts for Raelon equipment at our Richmond location, along with replacement batteries, chargers and wheels.
Can you repair my equipment?
Yes. Our Richmond team can repair Raelon equipment. Bring it to our Richmond warehouse, or we can visit you on-site in the Greater Vancouver area. On-site visits are a paid service and are not covered by warranty. Contact us to book.
Where is Raelon located?
Our Head Office is at 4751 Shell Rd Unit 10, Richmond, BC V6X 3H4. Call 778-316-8133 or email info@prolifts.ca.
How do I choose the right equipment?
Start with our guide, Best Electric Pallet Jacks in Canada (2026), try the equipment selector on this page, or contact us with your load weight, pallet size and facility type.
Can I become a Raelon dealer?
Yes. Raelon is expanding its dealer network across Canada and the United States. Sales-only partners may apply, and a repair department or showroom is not required. Apply on our Become a Dealer page.
Equipment Guidance
Need Help Choosing the Right Equipment?
Tell us what you move, your typical load weight, pallet size, facility type and delivery location. Our team will help you compare suitable Raelon equipment and shipping options.